As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy. We have tried to keep it as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these under key terms section (as provided below) first. Your privacy matters to us, so whether you are new to the Website/Webpage or a long-time user, please do take the time to get to know our practices – and if you have any questions, please feel free to contact us.
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
"Personally Identifiable Information" is information that identifies a specific End User when such End User engages in certain activities on the Website/Webpage, such as creating an account, ordering a product or service through the Website, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Website/Webpage (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers and advertisers to measure the overall effectiveness of our online advertising, content and programming.
When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements. Further, we may record your calls for internal training. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
We do not share personally identifiable information with other parties except as provided below:
As a part of the normal operations. For example, when you download any software from the Website, we share your mobile number with companies, organizations or individuals outside of the Company ("Third Parties"). Similarly, we might have to send some of the Personally Identifiable Information like your name to Third Parties. For all other purposes, we will only share Personally Identifiable Information with Third Parties if you engage in an Identification Activity. Please note that we will only provide Third Parties your information with an opt-in notice to you, in which you will have a chance to choose that the Company should not give the Third Parties your personal information. We specifically disclaim any responsibility or liability for the actions of such Third Parties. While we inform them that they are only permitted to communicate with you for the purposes of the specific activity in relation to the Company, we do not have any responsibility for the actions of the Third Parties, and the actions of the Third Parties are not in our control.
We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to fulfill orders, send postal or email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service. Likewise, we may release an Affiliate's information to our bank to send out a payment. We encourage Third Parties and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
We may share your information with our associate companies. We may also share Personal Identifiable Information with our associate companies for the purpose of providing any notification regarding new services or special promotional programs and offers or information related to such associate companies if you have opted-in.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect the Website and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to the employees, contractors and agents of the Company who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Minors under the age of 18 (eighteen) may not use the Website/Webpage. We do not collect or maintain information from anyone known to be under the age of 18 (eighteen), and no part of the Website/Webpage is designed to attract anyone under the age of 18 (eighteen). If you are under 18 (eighteen), you may use the Website/Webpage only with the involvement of a parent or guardian.
Cookie: A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
Anonymous identifier: An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.
IP address: Every computer connected to the Internet is assigned a unique number known as an IP address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.
Server logs: Like most websites, our servers automatically record the page requests made when you visit our sites. These "server logs" typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Pixel tag: A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
Non-personally identifiable information: This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.