How does the pricing work? Cerulean is offered as a subscription based service. What that means is that you purchase a subscription that is valid
for a certain duration (an year or a month depending on what kind of subscription you purchased). During that duration, you are eligible for free upgrades
and support. The subscription will be automatically renewed once the subscription duration has expired.
How can I purchase a subscription? You can purchase a subscription from this page only. When you click on "Purchase" button, a
popup window will be displayed where you will enter necessary information (like your name, address and payment information etc.). Once the
process is complete, you will receive an email notification from our subscription/payment processor. If you have purchased a professional subscription
you will receive license key(s) in the order confirmation email. You can then activate your subscription using those keys. If you have
purchased a personal subscription, usually the subscription will be activated in 5-10 minutes after the purchase is complete. You will need to
restart the application.
What happens when a subscription expires? Technically speaking a subscription never expires. When the duration of a subscription is
over, it will be automatically renewed.
What is your refund policy? Normally there is no refund in case you cancel your subscription. However please reach out to our support team
in case you cancelled because our software did not meet your expectations. You can transfer a professional subscription to another user in your team.
Purchase Instructions - Personal Subscription
To purchase a personal subscription of Cerulean, please launch the application and click on "Purchase Subscription" when prompted in the application.
We have received your request. Our representative will contact you to discuss your needs and provide a quote.